Returns & Exchanges

At ZLINE Kitchen and Bath, we are committed to your satisfaction and offer a 30-day return window for items in their original, uninstalled condition and packaging. Please note that return shipping costs and a restocking fee apply to all eligible home appliance and fixture returns.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

• 2.
  Prepare the Package

  Securely pack your item in its original manufacturer packaging, ensuring all hardware, manuals, and accessories are included to avoid additional fees.

• 3.
  Ship the Product

  Affix the provided shipping label or arrange for freight pickup for large appliances, ensuring the RMA number is clearly marked on the exterior of the box.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects the unit for damages or signs of installation, your refund will be processed to the original payment method minus applicable fees.